Refund policy
Return & Refund Policy
We want you to love your purchase from Fanhua Studio. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must include original packaging.
- Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
To request a return, please contact us at:
support@fanhuastudio.com
Refunds will be processed after we receive and inspect the returned item. Please allow 5-10 business days for the refund to appear on your account.